Privacy Policy

At The Jacket Culture, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, handle, and safeguard your information when you visit or make a purchase from www.thejacketculture.com.

1. Information We Collect

To provide you with a seamless shopping experience, we collect the following types of data:

• Identity & Contact Data: Your name, email address, phone number, and shipping/billing address.
• Transaction Data: Details of orders you have placed and payments made, which are processed securely through our payment partners.
• Technical Data: Your IP address, browser type, time zone settings, device information, and other technical information used to access our site.
• Communications: Records of correspondence you have with our support team.

2. How We Use Your Data

We use your information for specific and legitimate purposes, including:

• Order Fulfillment: To process payments, arrange shipping, and provide order updates.
• Customer Support: To respond to your inquiries and resolve customer service issues.
• Site Improvement: To analyze how customers interact with our website and improve our design, functionality, and user experience.
• Legal Compliance: To meet applicable tax, accounting, legal, and regulatory obligations.

3. Data Sharing & Third Parties

We do not sell or rent your personal data to third parties. We only share information with trusted partners that are necessary for our business operations:

• Fulfillment Partners: Logistics and courier companies that help deliver your orders.
• Payment Processors: Secure payment providers that process your transaction data.
• IT Services: Service providers that help maintain our website, systems, and data security.
• Legal Authorities: Where disclosure is required by applicable law or necessary to protect our legal rights.

4. Data Security

We implement appropriate security measures, including SSL encryption, to help protect your personal information. While no method of online transmission or electronic storage is completely secure, we follow reasonable industry practices to help prevent unauthorized access, alteration, disclosure, or destruction of personal data.

5. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• Right of Access: You may request access to personal information we hold about you.
• Right to Rectification: You may ask us to correct inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal information, subject to applicable legal and record-keeping requirements.
• Right to Opt-Out: You may unsubscribe from promotional or marketing communications at any time.

6. Cookies

• Our website uses cookies and similar technologies to remember your preferences, improve website functionality, and analyze website traffic.
• You can choose to disable or manage cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

7. Contact Information

For any questions regarding this Privacy Policy or to exercise your applicable privacy rights, please contact us:

• Brand: The Jacket Culture
• Operated by: ARMANDO FUENTE2 LLC
• Website: www.thejacketculture.com
• Email: support@thejacketculture.com
• Contact No: +17324065919
• Registered Office: 6131 Orangethorpe Ave, Buena Park, CA 90620, United States
• Business Hours: Monday to Friday (9 AM – 5 PM PT)